Runex RSPS Privacy Policy – Complete Transparency in Protecting Your Data

01 Introduction

Runex RSPS ("we", "us", "platform") is an internationally licensed online Sports Betting and casino platform. We believe privacy is a fundamental right. This Privacy Policy ("Policy") explains how we handle your information when you use our website, app, and related services.

This Privacy Policy applies to all Runex RSPS users, registered members, and website visitors. By using the platform, you are considered to have agreed to the terms of this policy.

We always want you to have full clarity on how your data is being used. That's why this policy is written in plain, straightforward English – no complex legal jargon.

02 What Information We Collect

Runex RSPS collects three types of data – information you provide directly, data collected automatically, and information received from third parties.

Information You Provide Directly

Automatically Collected Information

• IP Address: For security and fraud prevention
• Device Information: Browser type, operating system
• Log Data: Login times, page visits, betting activity
• Cookies & Tracking: To improve your experience on the site
• Location Data: Country-level only (no precise location)

03 How We Use Your Data

Runex RSPS uses your data only for specific, defined purposes. We never misuse it. A full list of how we use your data is provided below:

• Account Management: For registration, login, and profile updates.
• Identity Verification: To conduct KYC processes for fraud prevention and anti-money laundering compliance.
• Transaction Processing: To correctly process deposits, withdrawals, and bonuses.
• Customer Support: To resolve your issues and answer your questions.
• Security: To detect unauthorized access and suspicious activity.
• Legal Compliance: To meet regulatory and legal requirements.
• Service Improvement: To fix platform bugs and roll out new features.
• Relevant Communications: To keep you informed about important updates, security alerts, and offers.

We use your data to make automated decisions, such as fraud detection. If you object to any such decision, you can request a manual human review.

04 Data Sharing & Disclosure

Runex RSPS does not sell your data. However, it may be shared in the following limited circumstances:

Service Provider Partners

Certain third-party technology providers assist us in running our operations. They only receive the data necessary for their specific function:

• Payment processors (Mobile Pay, Nagad, bank gateways)
• Identity Verification Services (KYC Providers)
• Cloud Hosting & Data Storage
• Fraud Detection Software

All such partners are bound by strict confidentiality agreements and may not use your data for any other purpose.

Legal Requirements

In the following circumstances, we may be legally required to disclose your information:

• Court orders or government directives
• Anti-Money Laundering (AML) investigations
• Licensing Authority Audits

05 Cookie Policy

Cookies are small text files that our website stores on your device. Runex RSPS uses the following types of cookies:

We do not use advertising or tracking cookies. You can delete or block cookies at any time through your browser settings, though some features may not work as a result.

06 Data Retention Period

Runex RSPS does not retain data longer than necessary. Our general policy is:

• Account Information: For as long as your account is active and up to 5 years after closure (as required by law).
• Transaction Records: 7 years (in accordance with financial regulatory guidelines).
• Customer Support Contact: 3 Years.
• Log Files: 90 days.
• KYC Documents: 5 years after account closure.

Once the retention period expires, data is securely deleted or anonymized. If you wish to close your account, please contact our support team.

07 Your Privacy Rights

As a Runex RSPS user, you have the following rights:

• Right to Access Your Data: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Object to Processing: You may object to the processing of your data in certain circumstances.
• Right to Data Portability: You can request a copy of your data in a commonly used format.
• Withdrawal of Consent: You can opt out of marketing communications at any time.

08 Security Measures

Runex RSPS uses industry-leading technology to protect your data. Our security layers include:

• Transport Layer Security (TLS 1.3): All website and app communications are encrypted.
• Data Encryption (AES-256): Sensitive data stored in the database is encrypted.
• Two-Factor Authentication (2FA): Option for extra protection at login.
• Firewall & DDoS Protection: Protection against cyber attacks.
• Regular Penetration Testing: External security experts regularly audit our systems.
• 24/7 Monitoring: Immediate detection and response to any suspicious activity.

That said, no internet transmission can be guaranteed to be completely secure. Keeping your password and login details confidential is your strongest line of defence.

09 Children's Privacy

Runex RSPS is strictly for adults (18+). We do not knowingly collect any data from children or minors.

If we become aware that we hold data belonging to a minor, we will immediately delete that data and close the associated account.

If a parent or guardian believes their child has registered on our platform, please contact us immediately at support@runexrsps.comto get in touch.

10 Privacy Policy Updates

This privacy policy may be updated from time to time for business or legal reasons. When changes are made:

• The "Last Updated" date at the top of the page will be changed.
• You will be notified of significant changes via email or in-app notification.
• At least 15 days' notice will be given before any major changes.

Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.

11 Contact

For any privacy-related questions, requests, or complaints, please get in touch with us:

We're always ready to assist you in Bengali. Your privacy matters to us — don't hesitate to reach out with any questions.